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Missouri Department of Transportation

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MoDOT News Release 

For more information, contact Sally Oxenhandler, (573) 751-7456 or Jeff Briggs, (573) 751-5985.

September 13, 2007 12:00 AM
New Tools Give Motorists the Driving Edge

JEFFERSON CITY - Permanent electronic message boards, an online traveler information map and around-the-clock customer service are three new tools the Missouri Department of Transportation is offering to help motorists get where they're going quickly and safely.  The resources are part of MoDOT's new Driving Edge initiative, an umbrella program that provides highway information before you travel, along the way and around the clock. 

"The Driving Edge gives motorists all the information they need for a safe and uneventful trip as they head out on our highways," said MoDOT Director Pete Rahn.  "These cutting edge tools help travelers plan their trip and get updated information so they can avoid delays and frustration."

Under the Driving Edge, 48 electronic message boards have been installed along Interstates 70 and 44 to inform motorists about road closings, accidents, hazardous road conditions and even Amber Alerts on missing children.  A sample message might say:  "Accident ahead.  Use outer road."  The signs are located where they're easy to see and where travelers can decide to get off the highway if traffic is backed up.  Messages can be changed instantaneously with the push of a computer button.

MoDOT's new Traveler Information Map shows travelers what lies ahead before they leave home.  Located at http://www.modot.org/, the map provides work zone information, highway closings and weather-related road conditions on one easy-to-use site. 

To enhance customer service, the department's toll-free telephone number - 888-ASK-MODOT - is now answered 24 hours a day, seven days a week.  MoDOT has offered the toll-free number for many years, but until now after-hours calls outside of the St. Louis and Kansas City areas went to an answering machine.  While motorists should still use 911 for emergency calls, the 24/7 customer service line will help address customers' needs after hours.

"People are always out and about on our highways, so we need to be accessible to them," Rahn said.  "We know things don't just happen between 8 a.m. and 5 p.m."

Other traveler information tools included under the Driving Edge:

·  Traffic Management Centers in St. Louis, Kansas City and Springfield monitor the roadways, respond to congestion and incidents and deliver real-time information to travelers through the media, Web sites, electronic message signs and highway advisory radio.

·  E-Updates provide transportation information via e-mail. 

.  Emergency reference markers are located every two-tenths of a mile on Missouri interstates to help pinpoint exact locations in case of emergencies. 

·  Map My Trip is a Web-based travel information tool that helps St. Louis motorists find alternate routes around highway and ramp closures, especially along the Interstate 64 reconstruction project.

·  St. Louis 511 provides around-the-clock, real-time traffic information in the St. Louis area by calling 511. 

More information on the Driving Edge, including links to all of the traveler information tools, can be found at www.modot.org/drivingedge.
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Missouri Department of Transportation
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Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
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